Outlook Error 0x800420CB Resolution

Posted by Jonh On Thursday, October 30, 2008 1 comments

I am going to discuss about Outlook Error 0x800420CB ( Could not be open Outbox ). I am discussion detail about this problem. What is the Cause and What is the solution of this problems.I hope that it provides Outlook Support for resolving that problems.....

SYMPTOMS
Message Could Not Be Opened From Outbox Folder,
Account: MailAccount',
Server:'',
Protocol:SMTP,
PORT:25,
Secure(SSL):NO,
Error Number:0x800420CB

CAUSE

This behavior can occur if you have two identical accounts with different names or the Outbox.dbx
file is corrupted.

RESOLUTION

To resolve this behavior, remove the duplicate mail accounts. To do so, follow these steps:
1. In Outlook Express, on the Tools menu, click Accounts.
2. Click the Mail tab.
3. Click a duplicate mail account, and then click Remove. Repeat this step until only one instance of
the mail account remains.
4. Click Close.
If the earlier steps do not resolve the behavior, rename the Outbox.dbx file. Note that any items that
remain in the Outbox folder in Outlook Express are permanently deleted after you perform the
deletion. To do so, follow these steps:
1. Quit Outlook Express.
2. Right-click Start, and then click Find or Search.
3. Search for the Outbox.dbx file.
4. Right-click the file, click Delete, and then click Yes.
5. Start Outlook Express, and then try to send the message again.

I will try to share better about Outlook Troubleshooting in next post. I will try to cover all Outlook Email Problem and try to provides better resolution.

1 comment:

Alex said...

I was in similar situation,and my friends advised me use-opening a dbx file,restore mails,attached files,fix other mail files,program is compatible with Windows 2003, Windows 2000, Windows Me, Windows Vista, Windows 98, Windows NT 4.0, Windows XP, Windows XP SP2 and any version of Outlook Express, installed on your PC,recovery represents the analysis of separate dbx files, because Outlook Express splits your mailbox into several files.