Microsoft-outlook

SUMMARY
This article describes how to troubleshoot failures in the Microsoft Office Update installation process from the Office Update Web site.

INTRODUCTION
This step-by-step article describes how to troubleshoot problems that you may experience when you use the Office Update Web site. The following is a list of symptoms that you may experience when you use the Office Update Web site:
• When you click Check for Updates and then follow the instructions to install the updates, the update process starts and then closes unexpectedly.
The following is a list of error messages that you may experience when you use the Office Update Web site:
•
The Office Update site is currently experiencing some technical difficulties and is unable to check for updates.
•
Error! The catalog cannot be displayed.
•
Installation unsuccessful.
•
The Office Update Catalog cannot be displayed.
•
The Office Update site is unable to check for updates on this computer.
•
Error 0x80070641
•
Error 0x51F
•
Error 0x530
•
Error 80070643
The Office Update Web site provides updates that improve the stability and the security of Microsoft Office. To obtain updates for Office, visit the following Microsoft Web site:

http://office.microsoft.com/en-us/downloads/FX101321101033.aspx

MORE INFORMATION
To troubleshoot failures in the Office update process from the Office Update Web site, use the following methods in the order that they are presented. After you complete each method, try to update Microsoft Office by using the Office Update Web site.

Note When you access the Office Update Web site by using certain third-party browsers or certain browsers that are provided by an Internet service provider (ISP), the Office Update Web site may not function correctly. Or, the browser may require special configuration to correctly access the Office Update Web site. If Internet Explorer is available on the computer, connect to the Internet by using your ISP connection. Then, access the Office Update Web site by using Internet Explorer.

Method to solve: Delete the contents of the Microsoft Internet Explorer cache folder, cookies, history, and the operating system temporary folder
If your temporary Internet Explorer cache folder starts to run out of the allocated disc space, you may be unable to download the Office Update control. Free disk space by deleting the Temporary Internet Files cache.

To do this, follow these steps:

1. Start Internet Explorer.
2. On the Tools menu, click Internet Options.
3. Click the General tab, and then click Delete Files under Temporary Internet files.
4. Click to clear the Delete all offline content check box, and then click OK.
5. Click Delete Cookies, and then click OK when you are prompted for confirmation.
6. Under Temporary Internet files, click Settings.
7. In the Settings dialog box, click View Objects.
8. In the Microsoft Windows Explorer window that appears, click Details on the View menu.
9. If the status of any listed object is Damaged, delete the object.
10. Close the Windows Explorer window, and then click OK in the Settings dialog box.
11. Under History, click Clear History, and then click Yes when you are prompted for confirmation.
12. In the Internet Options dialog box, click OK.
13. Enable cookies. To do this, follow these steps:
a. In Control Panel, double-click the Internet Options icon.
b. Click the Privacy tab, and then click Default.
c. Click OK.
14. Click Start, click Run , type %temp%, and then click OK.
15. In the Windows Explorer window that appears, delete the contents of this Temp folder. Note Any file that cannot be deleted is probably being used. Make sure that you have closed all applications that were running. Then, try to delete the contents of this folder again. If you cannot delete a specific file, delete all the files that you can delete