In this post i will talking about how to reset the nickname and the automatic completion caches in Microsoft Outlook. It will provides Outlook support and help for reset the nick name. Microsoft Outlook maintains a nickname list that is used by both the automatic name checking and the automatic completion features. The nickname list is automatically generated as you use Outlook. If the nickname cache is corrupted, Outlook may not be able to identify recipients, may offer incorrect recipients when automatically completing the e-mail address, or may send the message to the wrong person.

Follow the steps to use in Microsoft Windows XP.
1. Quit Outlook.
2. Click Start, and then click Search.
3. In the Search Companion left-side panel, click All files or folders.
4. In the All or part of the file name: box, type *.NK2.
5. In the Look In box, click to select your local hard disk.
6. Click More advanced options, click to select Search hidden files and folders check box.
7. Click Search.
8. Right-click the .NK2 file with the name of the profile that you want to reset, and then click Rename.
9. Rename the file to profilename.bak, and then press ENTER.
10. Quit Windows Explorer.
11. Restart Outlook.
Outlook will generate a new nickname cache.

Use the steps for both Microsoft Windows 2000 and Microsoft Windows Millennium Edition (Me).
1. Quit Outlook.
2. Start Windows Explorer.
3. On the Tools menu, click Folder Options, and then click the View tab.
4. Under Advanced Settings, click to select the Show hidden files and folders check box.
5. Click OK.
6. Click Start, point to Search, and then click For Files or Folders.
7. In the Search for Files and Folders box, type *.NK2 in the Search for files or folders named box.
8. In the Look In box, click to select your local hard disk.
9. Click Search Now.
10. Right-click the .NK2 file with the name of the profile that you want to reset, and then click Rename.
11. Rename the file to profilename.bak, and then press ENTER.
12. Quit Windows Explorer.
13. Restart Outlook.
Outlook will generate a new nickname cache.

No prompt to save, discard, or update a view

Posted by Jonh On Monday, November 10, 2008 1 comments

If you want to save discard or update the folder view, I hope that it is useful for you and provide Outlook Support for solve your problem. As you change to a new view of a folder, Microsoft Outlook does not give you an option to save or discard changes that are made to the current view. Outlook automatically saves the current changes to the view.

To return any view to its original settings in Microsoft Outlook 2000 and in Microsoft Outlook 2002
1. On the View menu, point to Current View, and then click Define Views.
2. In the list of views, click to select the view that you want to return to its original settings.
3. Click Reset, click OK, and then click Apply View.
Outlook returns the view to its original settings.


To return any view to its original settings in Microsoft Office Outlook 2003
1. On the View menu, point to Arrange By, point to Current View, and then click Define Views.
2. In the list of views, click to select the view that you want to return to its original settings.
3. Click Reset, click OK, and then click Apply View.


In Microsoft Outlook 97, when you made changes to a view, such as adding fields, sorting, or filtering, you received a prompt to discard the changes, save them under a new view name, or update the current view. Later versions of Outlook automatically update the current view with the changes without prompting.

Outlook Email Notifications for Important Emails Only!

Posted by Jonh On Wednesday, November 5, 2008 0 comments

Most Outlooks users turn off Outlook’s email notification message. With the volume of emails we all receive these days, it is way too detrimental to productivity to have a message interrupt you every time you receive an email. But… what if you want to be alerted whenever you receive emails from particular people… maybe your boss… or an important client.

Did you know that you can use Rules to display an alert similar to the one shown below... so that it will only come up when you receive an email from one or more specific email addresses?




Here are step by step instructions…

Go to your Inbox.

Click Tools-Rules and Alerts to display the Rules dialog box.


Click the New Rule button to display the Rules Wizard screen


Click “Display mail from someone in the New Item Alert Window”. (A on the picture above)

Click on “people or distribution” list (B on the picture above) to display the Rule Address screen.

Select someone from the list or type in the person’s email address in the From field.

Click OK to go back to the Rules Wizard screen.

Click “a specific message” (C on the picture above)

Type in what you want the alert message to say and click OK e.g. Email from Boss!

Click Finish


The next time you receive an email from that person, Outlook will display a message over everything else that you are working on.

This simple trick has helped our own team a lot. I hope it works well for you too.

POP3 Server error 0x800CCC92

Posted by Jonh On Sunday, November 2, 2008 0 comments

The error 0x800CCC92 or error 0x800CCCD2 occurs when you try to retrieve a message from a POP3 server. In this post i am trying to provide better solution which is easily troubleshoot and try to provide Outlook Email Error Support.

SYMPTOMS

Note Although this article discusses an error message that may occur on a local computer, the problem actually occurs in Microsoft Exchange 2000 Server. To resolve this issue and prevent error messages on the local computer, an update must be applied to the Exchange server that the Microsoft Outlook application is configured to use or to communicate with.

When you try to use Microsoft Outlook Express to retrieve a message from a Post Office Protocol (POP3) e-mail server, you may receive the following error message:
There was a problem logging onto your mail server. Your Password was rejected.
Account: 'storedriver3'
Server: 'storedriver3'
Protocol: POP3
Server Response: '-ERR Unrecognized internal error: 0x800cce21'
Port: 110
Secure(SSL): No
Server Error: 0x800CCC90
Error Number: 0x800CCC92
If you try to retrieve the same e-mail message by using Internet Messaging Access Protocol (IMAP), you may receive the following error message:
Header download for the 'Inbox' folder did not complete. Could not download new messages from the IMAP server.
Account: 'storedriver3 (2)'
Server: 'storedriver3'
Protocol: IMAP
Server Response: 'Unrecognized internal error: 0x800cce21'
Port: 143
Secure(SSL): No
Error Number: 0x800CCCD2
The following text may appear in the Event log:
Source: POP3SVC
Category: Content Engine
Event ID: 1023
Error 0x800cce21 occurred while rendering message 0001-000000003b4d for download for user aissd3u000000@STOREDRIVERDOM.StoreDriverOrg.com.

Resolution

To resolve this issue, install the latest available service pack for Exchange 2000 Server and get outlook Support. How to obtain latest Exchange 2000 Server Service Pack