I am going to discuss about Outlook Error 0x800420CB ( Could not be open Outbox ). I am discussion detail about this problem. What is the Cause and What is the solution of this problems.I hope that it provides Outlook Support for resolving that problems.....
SYMPTOMS
Message Could Not Be Opened From Outbox Folder,
Account:
Server:'
Protocol:SMTP,
PORT:25,
Secure(SSL):NO,
Error Number:0x800420CB
CAUSE
This behavior can occur if you have two identical accounts with different names or the Outbox.dbx
file is corrupted.
RESOLUTION
To resolve this behavior, remove the duplicate mail accounts. To do so, follow these steps:
1. In Outlook Express, on the Tools menu, click Accounts.
2. Click the Mail tab.
3. Click a duplicate mail account, and then click Remove. Repeat this step until only one instance of
the mail account remains.
4. Click Close.
If the earlier steps do not resolve the behavior, rename the Outbox.dbx file. Note that any items that
remain in the Outbox folder in Outlook Express are permanently deleted after you perform the
deletion. To do so, follow these steps:
1. Quit Outlook Express.
2. Right-click Start, and then click Find or Search.
3. Search for the Outbox.dbx file.
4. Right-click the file, click Delete, and then click Yes.
5. Start Outlook Express, and then try to send the message again.
I will try to share better about Outlook Troubleshooting in next post. I will try to cover all Outlook Email Problem and try to provides better resolution.
0x800CCC0B Server is Busy
Sometimes mail servers do get busy and depending on data loads some server busy errors may be a common occurrence, wait 10 mins or so and check again, in the meantime
Check your server provider does not have an issue, most decent providers will have a status link on their home page.
0x800CCC0D cannot find host - Cannot locate server
Make sure News Groups are not selected if you do not subscribe to any, this can disabled from
TOOLS - OPTIONS - GENERAL tab untick option to disable.
0x800CCC0E Failed to Connect - Cannot connect to server
Make sure News Groups are not selected if you do not subscribe to any, this can disabled from
TOOLS - OPTIONS - GENERAL tab untick option to disable.
0x800CCC0F Connection Dropped
Generally a connection fault, check all cable connections.
Check internet connection speed, if the line has too much interference this error will be common, as the connection drops.
Make sure your ISP is not running any form of server maintenance.
0x800CCC10 Invalid Address - Address not known on server
Check you have the correct email address details, usually means the address is in the wrong format.
0x800CCC11 Invalid Address List - Mailing list not known on the server
Check you have the correct details if you are using an online address book.
Remove the online address book and test before re-adding.
0x800CCC12 Socket Read Error - Unable to send Winsock request
Winsock file may be corrupt, read here for repair information
0x800CCC13 Socket Write Error - Unable to read Winsock
As above checkout how to repair Winsock file
0x800CCC14 Socket Init Error - Unable to initialize Winsock.
As above learn how to repair the Winsock file
0x800CCC15 Socket Connect Error - Unable to open Windows socket
Remove and re-add your IP settings
0x800CCC16 Invalid Account - User account not recognized
Login credentials error, make sure numbers are numbers; letters are letters as this can be confusing.
0x800CCC17 User Cancel
The user has cancelled the mail send and receive, try again, if system appears to be hanging, double check the network traffic from the network icon.
Large emails with small connections are not a good combination and patience is needed here.
Check with your ISP who can see your message queue and delete any large emails for you.
SUMMARY
This article describes how to troubleshoot failures in the Microsoft Office Update installation process from the Office Update Web site.
INTRODUCTION
This step-by-step article describes how to troubleshoot problems that you may experience when you use the Office Update Web site. The following is a list of symptoms that you may experience when you use the Office Update Web site:
• When you click Check for Updates and then follow the instructions to install the updates, the update process starts and then closes unexpectedly.
The following is a list of error messages that you may experience when you use the Office Update Web site:
•
The Office Update site is currently experiencing some technical difficulties and is unable to check for updates.
•
Error! The catalog cannot be displayed.
•
Installation unsuccessful.
•
The Office Update Catalog cannot be displayed.
•
The Office Update site is unable to check for updates on this computer.
•
Error 0x80070641
•
Error 0x51F
•
Error 0x530
•
Error 80070643
The Office Update Web site provides updates that improve the stability and the security of Microsoft Office. To obtain updates for Office, visit the following Microsoft Web site:
http://office.microsoft.com/en-us/downloads/FX101321101033.aspx
MORE INFORMATION
To troubleshoot failures in the Office update process from the Office Update Web site, use the following methods in the order that they are presented. After you complete each method, try to update Microsoft Office by using the Office Update Web site.
Note When you access the Office Update Web site by using certain third-party browsers or certain browsers that are provided by an Internet service provider (ISP), the Office Update Web site may not function correctly. Or, the browser may require special configuration to correctly access the Office Update Web site. If Internet Explorer is available on the computer, connect to the Internet by using your ISP connection. Then, access the Office Update Web site by using Internet Explorer.
Method to solve: Delete the contents of the Microsoft Internet Explorer cache folder, cookies, history, and the operating system temporary folder
If your temporary Internet Explorer cache folder starts to run out of the allocated disc space, you may be unable to download the Office Update control. Free disk space by deleting the Temporary Internet Files cache.
To do this, follow these steps:
1. Start Internet Explorer.
2. On the Tools menu, click Internet Options.
3. Click the General tab, and then click Delete Files under Temporary Internet files.
4. Click to clear the Delete all offline content check box, and then click OK.
5. Click Delete Cookies, and then click OK when you are prompted for confirmation.
6. Under Temporary Internet files, click Settings.
7. In the Settings dialog box, click View Objects.
8. In the Microsoft Windows Explorer window that appears, click Details on the View menu.
9. If the status of any listed object is Damaged, delete the object.
10. Close the Windows Explorer window, and then click OK in the Settings dialog box.
11. Under History, click Clear History, and then click Yes when you are prompted for confirmation.
12. In the Internet Options dialog box, click OK.
13. Enable cookies. To do this, follow these steps:
a. In Control Panel, double-click the Internet Options icon.
b. Click the Privacy tab, and then click Default.
c. Click OK.
14. Click Start, click Run , type %temp%, and then click OK.
15. In the Windows Explorer window that appears, delete the contents of this Temp folder. Note Any file that cannot be deleted is probably being used. Make sure that you have closed all applications that were running. Then, try to delete the contents of this folder again. If you cannot delete a specific file, delete all the files that you can delete
Microsoft Outlook is great when you are using a traditional email address from your ISP. However, it is not so great if you are using a web based email address and you are using
There are many benefits to programs like Microsoft Outlook, but you should look at the software and consider what is in your best interest to install. For example, if you install the Office 2008 suite you will need to take tutorials on the 2008 editions of all the programs, but Word 2007 training would not help you very much. As a result it is important to understand what programs you will install and the ones you will use the most.
Most people like Microsoft Outlook because it allows them to keep copies of their sent and received messages for a long period of time. Also, it is easy to use Outlook because you can simply begin typing in a contact's name and their email address appears in the box. It is so easy to use and convenient and that is why so many people like it.
Of course, there are other benefits to Outlook as well. You can search all of your information really easy and fast. You will also appreciate the calendar where you can manage your information and your daily activities and events. It is easy to manage your shared information as well. There are also features to prevent malicious sites and junk email.
These are just a few of the benefits of Outlook. If you have been using a web based email program you will certainly enjoy the benefits of Microsoft Outlook.
Outlook Express Stops Responding and Your Pointer Appears as an Hourglass
SYMPTOMS
When you start Outlook Express, the program may stop responding and your pointer may appear as an hourglass.
CAUSE
One cause for this problem may be damaged information in your Identity ID Number registry subkey.
RESOLUTION
WARNING: If you use Registry Editor incorrectly, you may cause serious problems that may require you to reinstall your operating system. Microsoft cannot guarantee that you can solve problems that result from using Registry Editor incorrectly. Use Registry Editor at your own risk.
To resolve this problem, use Registry Editor to export, delete, and then import the Identity ID Number subkey registry information for each of your identities.
When you use this procedure, you preserve user settings, account settings, address books, and message stores.
How to Export and Delete the Identities
1. Quit all programs.
2. Click Start, and then click Run.
3. In the Open box, type regedit, and then click OK.
4. Locate the following registry subkey:
HKEY_CURRENT_USER\Identities\Identity ID Number
NOTE: There is one subkey for every identity. Follow these steps for each identity. The Identity ID Number subkey takes the form of an alphanumeric string, such as:
{C099C720-F752-11D2-87CB-00C04FADCFBE}
5. In the left pane, click the first \Identities\Identity ID Number subkey in the tree, and then note the user name data in the right pane.
6. On the Registry menu, click Export Registry File.
7. In the File name box, type the user name that you noted in step 5.
8. In the Save in box, click Desktop, and then click Save. Repeat the previous steps to export each Identity ID Number subkey.
9. After you export each Identity ID Number subkey, right-click the Identity ID Number subkey in the tree, and then click Delete. When you are prompted to delete the key, click Yes.
10. Delete the main Identity key, HKCU\Identities.
11. Quit Registry Editor.
The Username.reg files are now on your desktop. Each file corresponds to one of your identities.
How to Import the Identities
Import each Username.reg file. Start Outlook Express after you import each file to determine if the individual identity is damaged. To do this:
1. On the Microsoft Windows desktop, double-click the first Username.reg file that you exported.
2. Start Outlook Express to confirm that the program is working correctly for that identity.
3. Repeat the previous step for each Username.reg file.
Do not delete any Username.reg files that you do not use until you confirm that Outlook Express is working correctly. If Outlook Express does not work correctly after you import one of the .reg files, that identity is the identity that is causing the problem. You must delete the identity, and then re-create it.