In this post i will talking about how to reset the nickname and the automatic completion caches in Microsoft Outlook. It will provides Outlook support and help for reset the nick name. Microsoft Outlook maintains a nickname list that is used by both the automatic name checking and the automatic completion features. The nickname list is automatically generated as you use Outlook. If the nickname cache is corrupted, Outlook may not be able to identify recipients, may offer incorrect recipients when automatically completing the e-mail address, or may send the message to the wrong person.

Follow the steps to use in Microsoft Windows XP.
1. Quit Outlook.
2. Click Start, and then click Search.
3. In the Search Companion left-side panel, click All files or folders.
4. In the All or part of the file name: box, type *.NK2.
5. In the Look In box, click to select your local hard disk.
6. Click More advanced options, click to select Search hidden files and folders check box.
7. Click Search.
8. Right-click the .NK2 file with the name of the profile that you want to reset, and then click Rename.
9. Rename the file to profilename.bak, and then press ENTER.
10. Quit Windows Explorer.
11. Restart Outlook.
Outlook will generate a new nickname cache.

Use the steps for both Microsoft Windows 2000 and Microsoft Windows Millennium Edition (Me).
1. Quit Outlook.
2. Start Windows Explorer.
3. On the Tools menu, click Folder Options, and then click the View tab.
4. Under Advanced Settings, click to select the Show hidden files and folders check box.
5. Click OK.
6. Click Start, point to Search, and then click For Files or Folders.
7. In the Search for Files and Folders box, type *.NK2 in the Search for files or folders named box.
8. In the Look In box, click to select your local hard disk.
9. Click Search Now.
10. Right-click the .NK2 file with the name of the profile that you want to reset, and then click Rename.
11. Rename the file to profilename.bak, and then press ENTER.
12. Quit Windows Explorer.
13. Restart Outlook.
Outlook will generate a new nickname cache.

No prompt to save, discard, or update a view

Posted by Jonh On Monday, November 10, 2008 1 comments

If you want to save discard or update the folder view, I hope that it is useful for you and provide Outlook Support for solve your problem. As you change to a new view of a folder, Microsoft Outlook does not give you an option to save or discard changes that are made to the current view. Outlook automatically saves the current changes to the view.

To return any view to its original settings in Microsoft Outlook 2000 and in Microsoft Outlook 2002
1. On the View menu, point to Current View, and then click Define Views.
2. In the list of views, click to select the view that you want to return to its original settings.
3. Click Reset, click OK, and then click Apply View.
Outlook returns the view to its original settings.


To return any view to its original settings in Microsoft Office Outlook 2003
1. On the View menu, point to Arrange By, point to Current View, and then click Define Views.
2. In the list of views, click to select the view that you want to return to its original settings.
3. Click Reset, click OK, and then click Apply View.


In Microsoft Outlook 97, when you made changes to a view, such as adding fields, sorting, or filtering, you received a prompt to discard the changes, save them under a new view name, or update the current view. Later versions of Outlook automatically update the current view with the changes without prompting.

Outlook Email Notifications for Important Emails Only!

Posted by Jonh On Wednesday, November 5, 2008 0 comments

Most Outlooks users turn off Outlook’s email notification message. With the volume of emails we all receive these days, it is way too detrimental to productivity to have a message interrupt you every time you receive an email. But… what if you want to be alerted whenever you receive emails from particular people… maybe your boss… or an important client.

Did you know that you can use Rules to display an alert similar to the one shown below... so that it will only come up when you receive an email from one or more specific email addresses?




Here are step by step instructions…

Go to your Inbox.

Click Tools-Rules and Alerts to display the Rules dialog box.


Click the New Rule button to display the Rules Wizard screen


Click “Display mail from someone in the New Item Alert Window”. (A on the picture above)

Click on “people or distribution” list (B on the picture above) to display the Rule Address screen.

Select someone from the list or type in the person’s email address in the From field.

Click OK to go back to the Rules Wizard screen.

Click “a specific message” (C on the picture above)

Type in what you want the alert message to say and click OK e.g. Email from Boss!

Click Finish


The next time you receive an email from that person, Outlook will display a message over everything else that you are working on.

This simple trick has helped our own team a lot. I hope it works well for you too.

POP3 Server error 0x800CCC92

Posted by Jonh On Sunday, November 2, 2008 0 comments

The error 0x800CCC92 or error 0x800CCCD2 occurs when you try to retrieve a message from a POP3 server. In this post i am trying to provide better solution which is easily troubleshoot and try to provide Outlook Email Error Support.

SYMPTOMS

Note Although this article discusses an error message that may occur on a local computer, the problem actually occurs in Microsoft Exchange 2000 Server. To resolve this issue and prevent error messages on the local computer, an update must be applied to the Exchange server that the Microsoft Outlook application is configured to use or to communicate with.

When you try to use Microsoft Outlook Express to retrieve a message from a Post Office Protocol (POP3) e-mail server, you may receive the following error message:
There was a problem logging onto your mail server. Your Password was rejected.
Account: 'storedriver3'
Server: 'storedriver3'
Protocol: POP3
Server Response: '-ERR Unrecognized internal error: 0x800cce21'
Port: 110
Secure(SSL): No
Server Error: 0x800CCC90
Error Number: 0x800CCC92
If you try to retrieve the same e-mail message by using Internet Messaging Access Protocol (IMAP), you may receive the following error message:
Header download for the 'Inbox' folder did not complete. Could not download new messages from the IMAP server.
Account: 'storedriver3 (2)'
Server: 'storedriver3'
Protocol: IMAP
Server Response: 'Unrecognized internal error: 0x800cce21'
Port: 143
Secure(SSL): No
Error Number: 0x800CCCD2
The following text may appear in the Event log:
Source: POP3SVC
Category: Content Engine
Event ID: 1023
Error 0x800cce21 occurred while rendering message 0001-000000003b4d for download for user aissd3u000000@STOREDRIVERDOM.StoreDriverOrg.com.

Resolution

To resolve this issue, install the latest available service pack for Exchange 2000 Server and get outlook Support. How to obtain latest Exchange 2000 Server Service Pack

Outlook Error 0x800420CB Resolution

Posted by Jonh On Thursday, October 30, 2008 1 comments

I am going to discuss about Outlook Error 0x800420CB ( Could not be open Outbox ). I am discussion detail about this problem. What is the Cause and What is the solution of this problems.I hope that it provides Outlook Support for resolving that problems.....

SYMPTOMS
Message Could Not Be Opened From Outbox Folder,
Account: MailAccount',
Server:'',
Protocol:SMTP,
PORT:25,
Secure(SSL):NO,
Error Number:0x800420CB

CAUSE

This behavior can occur if you have two identical accounts with different names or the Outbox.dbx
file is corrupted.

RESOLUTION

To resolve this behavior, remove the duplicate mail accounts. To do so, follow these steps:
1. In Outlook Express, on the Tools menu, click Accounts.
2. Click the Mail tab.
3. Click a duplicate mail account, and then click Remove. Repeat this step until only one instance of
the mail account remains.
4. Click Close.
If the earlier steps do not resolve the behavior, rename the Outbox.dbx file. Note that any items that
remain in the Outbox folder in Outlook Express are permanently deleted after you perform the
deletion. To do so, follow these steps:
1. Quit Outlook Express.
2. Right-click Start, and then click Find or Search.
3. Search for the Outbox.dbx file.
4. Right-click the file, click Delete, and then click Yes.
5. Start Outlook Express, and then try to send the message again.

I will try to share better about Outlook Troubleshooting in next post. I will try to cover all Outlook Email Problem and try to provides better resolution.

Outlook Error Codes

Posted by Jonh On Wednesday, October 22, 2008 2 comments

0x800CCC0B Server is Busy

Sometimes mail servers do get busy and depending on data loads some server busy errors may be a common occurrence, wait 10 mins or so and check again, in the meantime

Check your server provider does not have an issue, most decent providers will have a status link on their home page.



0x800CCC0D cannot find host - Cannot locate server

Make sure News Groups are not selected if you do not subscribe to any, this can disabled from

TOOLS - OPTIONS - GENERAL tab untick option to disable.



0x800CCC0E Failed to Connect - Cannot connect to server

Make sure News Groups are not selected if you do not subscribe to any, this can disabled from

TOOLS - OPTIONS - GENERAL tab untick option to disable.



0x800CCC0F Connection Dropped

Generally a connection fault, check all cable connections.

Check internet connection speed, if the line has too much interference this error will be common, as the connection drops.

Make sure your ISP is not running any form of server maintenance.



0x800CCC10 Invalid Address - Address not known on server

Check you have the correct email address details, usually means the address is in the wrong format.



0x800CCC11 Invalid Address List - Mailing list not known on the server

Check you have the correct details if you are using an online address book.

Remove the online address book and test before re-adding.

0x800CCC12 Socket Read Error - Unable to send Winsock request

Winsock file may be corrupt, read here for repair information



0x800CCC13 Socket Write Error - Unable to read Winsock

As above checkout how to repair Winsock file



0x800CCC14 Socket Init Error - Unable to initialize Winsock.

As above learn how to repair the Winsock file



0x800CCC15 Socket Connect Error - Unable to open Windows socket

Remove and re-add your IP settings



0x800CCC16 Invalid Account - User account not recognized

Login credentials error, make sure numbers are numbers; letters are letters as this can be confusing.



0x800CCC17 User Cancel

The user has cancelled the mail send and receive, try again, if system appears to be hanging, double check the network traffic from the network icon.

Large emails with small connections are not a good combination and patience is needed here.

Check with your ISP who can see your message queue and delete any large emails for you.

SUMMARY
This article describes how to troubleshoot failures in the Microsoft Office Update installation process from the Office Update Web site.

INTRODUCTION
This step-by-step article describes how to troubleshoot problems that you may experience when you use the Office Update Web site. The following is a list of symptoms that you may experience when you use the Office Update Web site:
• When you click Check for Updates and then follow the instructions to install the updates, the update process starts and then closes unexpectedly.
The following is a list of error messages that you may experience when you use the Office Update Web site:

The Office Update site is currently experiencing some technical difficulties and is unable to check for updates.

Error! The catalog cannot be displayed.

Installation unsuccessful.

The Office Update Catalog cannot be displayed.

The Office Update site is unable to check for updates on this computer.

Error 0x80070641

Error 0x51F

Error 0x530

Error 80070643
The Office Update Web site provides updates that improve the stability and the security of Microsoft Office. To obtain updates for Office, visit the following Microsoft Web site:

http://office.microsoft.com/en-us/downloads/FX101321101033.aspx

MORE INFORMATION
To troubleshoot failures in the Office update process from the Office Update Web site, use the following methods in the order that they are presented. After you complete each method, try to update Microsoft Office by using the Office Update Web site.

Note When you access the Office Update Web site by using certain third-party browsers or certain browsers that are provided by an Internet service provider (ISP), the Office Update Web site may not function correctly. Or, the browser may require special configuration to correctly access the Office Update Web site. If Internet Explorer is available on the computer, connect to the Internet by using your ISP connection. Then, access the Office Update Web site by using Internet Explorer.

Method to solve: Delete the contents of the Microsoft Internet Explorer cache folder, cookies, history, and the operating system temporary folder
If your temporary Internet Explorer cache folder starts to run out of the allocated disc space, you may be unable to download the Office Update control. Free disk space by deleting the Temporary Internet Files cache.

To do this, follow these steps:

1. Start Internet Explorer.
2. On the Tools menu, click Internet Options.
3. Click the General tab, and then click Delete Files under Temporary Internet files.
4. Click to clear the Delete all offline content check box, and then click OK.
5. Click Delete Cookies, and then click OK when you are prompted for confirmation.
6. Under Temporary Internet files, click Settings.
7. In the Settings dialog box, click View Objects.
8. In the Microsoft Windows Explorer window that appears, click Details on the View menu.
9. If the status of any listed object is Damaged, delete the object.
10. Close the Windows Explorer window, and then click OK in the Settings dialog box.
11. Under History, click Clear History, and then click Yes when you are prompted for confirmation.
12. In the Internet Options dialog box, click OK.
13. Enable cookies. To do this, follow these steps:
a. In Control Panel, double-click the Internet Options icon.
b. Click the Privacy tab, and then click Default.
c. Click OK.
14. Click Start, click Run , type %temp%, and then click OK.
15. In the Windows Explorer window that appears, delete the contents of this Temp folder. Note Any file that cannot be deleted is probably being used. Make sure that you have closed all applications that were running. Then, try to delete the contents of this folder again. If you cannot delete a specific file, delete all the files that you can delete